Privacy Policy

Storage of Personal Data at Packraft Sverige

Your personal integrity is important to us and you should always be able to feel completely confident and know what is happening and what is recorded when you submit your personal information to us.

Any kind of information directly or indirectly attributable to a physical, living person is regarded as a personal data. We treat them in accordance with applicable laws and we want to demonstrate how we handle your personal information with this privacy policy.

The Privacy Policy applies when we (Packraft Sverige, Org. No. 820325-1999) provide you with services and products related to your purchase. The same goes for service matters and in other contacts with us, as well as visits on our website.

The person responsible for processing your personal information is:

Packraft Sverige (Org No. 820325-1999)
Kärnavägen 4
586 62 Linköping
Sweden

We are responsible for processing your personal information in accordance with applicable laws.

When is your data processed?

In order for you to use our website, purchase our goods or services, monitor our incoming deliveries or contact us for support or information, we must collect and process personal information about you.

We also collect and update your address information through third party services for address updating.

The information collected from you when purchasing, booking and monitoring goods is required to enter into an agreement with us and for us to provide our services and offers.

Why do we process data

  • In order to fulfill our agreements with you as a customer, such as the execution of purchases, dispatch of goods, invoicing and payment, and providing support.
  • In order to provide customer service, answer questions, correct incorrect information
  • In order to manage the customer relationship and provide our services
  • Provide relevant information and custom offers in newsletters as well as on the web
  • Improve our customer offering, such as development of services, products and features
  • Follow applicable legislation, such as accounting laws, distance trading laws, consumer purchasing laws, etc.

What kind of data do we store

The data we store in our database is:

  • First and last name
  • Address
  • E-mail address
  • Phone number
  • Payment details
  • IP address and information about your use of our website

Legal bases & Storage times

In order to manage and manage our purchases, as well as deliver our orders, we save in the customer register:

  • Name, address, organization number, phone number and e-mail
  • Geographic information
  • IP address, device information, log information
  • Storage time: seven years (according to swedish laws)

In order to provide support and handle any complaints, we save in the order register:

  • Name, address, telephone number and e-mail
  • Geographic information
  • IP address, device information
  • Payment Reference
  • Purchased goods

Storage time: seven years after you last purchased something

In order to ensure that legal requirements are complied with, such as the accounting law, we save in the order register

  • Name, address, telephone number and e-mail
  • Geographic information
  • IP address, device information
  • Payment Reference
  • Purchased goods

Legal basis for the savings: Swedish Bookkeeping Act

To market our goods and services by e-mail, we save in the customer register / newsletter register

  • Name, address, telephone number and e-mail
  • Geographic information

In order for you to monitor when a product comes into stock again, we will save you in the security register

  • E-mail

Storage time: until the item returns to stock

How are your data protected?

When you submit your personal information to us, you can be sure that:

  • No unauthorized personals access your personal information
  • We do not lend, rent, lease or sell any personal data to other companies or individuals.
  • We have taken the technical security measures needed to protect your personal data from unauthorized access, change and deletion.

Who can your information be provided to

We may disclose your information to third parties in order to fulfill our commitment to you as a customer, for example to payment service providers, warehousing companies, freight companies and communications services.

We may also provide your information to companies providing address updates services to ensure that we have the right address information for you.

Personal data may also be provided by us if it is necessary to comply with applicable legal requirements or government requirements, to safeguard our legal interests or to detect, prevent or pay attention to fraud and other security or technical issues.

Your rights

You are entitled to, after a written application, be notified to us of the personal information we have stored about you and how we treat them.

You are entitled to a correction regarding personal data that we are processing about you.

You are entitled to request that your personal data be removed if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements that we can not immediately delete your personal data in, for example, accounting and tax laws. We will then end the processing done for purposes other than complying with the law.

You are entitled to data portability. It implies the right under certain conditions to extract and transfer your personal data in a structured, widely used and machine-readable format to another personally responsible person.

You are entitled to object to personal data processing performed on the basis of a balance of interest. If you object to such treatment, we will continue treatment only if there are legitimate reasons for treatment that weigh heavier than your interests.

If you do not want us to process your personal data for direct marketing, you are always entitled to object to such treatment. Once we have received your opposition we will discontinue processing your personal information for such marketing purposes.

Refer to the following address in such cases:

Packraft Sverige
Kärnavägen 4
58662 Linköping
Sweden

You can also send a mail to: info@packraft-sverige.se

You also have the right to lodge any complaints regarding the processing of your personal data to the Data Inspectorate. The Data Inspectorate is responsible for monitoring the application of the law and anyone who considers that a company manages personal data is incorrectly able to file a complaint with the Data Inspection.

Change of Privacy Policy

We may amend our privacy policy. The latest version of the privacy policy is always available on this site. For updates that are critical to our processing of personal data (such as change of specified purposes or categories of personal data) or updates that are not critical to the treatment but which may be of crucial importance to you, you will find information on our website and by e-mail (if you have e-mailed) in good time before the updates start to apply. When we provide information about updates, we will also explain the meaning of the updates and how they affect you.