§ 1 General

Packraft Sverige sells packrafts, accessories and outdoor products through packraft-sverige.se and .com in accordance with the Swedish Distance Selling Act (Act (2005: 59).

§ 2 Prices

All our prices are shown in Swedish kronor, SEK, or Euro. If you visit our site from within EU, our shop will show prices VAT (tax) inclusive. If you visit our site from outside of EU, our shop will show prices VAT (tax) exclusive. What you see is what you pay.

We reserve the right for price increases, tax adjustments, exchange rate changes, printing errors, price errors, final sales, bearing failure, etc. A product already shipped from our warehouse is not affected by any increase or reduction in price that occur after the order is placed, for example in the form of sale , promotions, discount codes or changes in pricing.

Packraft Sverige campaigns are time-limited. When using voucher codes are usually only valid for a purchase and can not be combined with other offers. We ask you to check that the price has been correctly adjusted before you complete your purchase. Packraft Sverige reserves the right to cancel orders for the abuse or misuse of the vouchers. For any additional shipping charges, read more under Shipping fee.

§ 3 Payment

Card payment (VISA/Mastecard) are handled by Stripe. We also accept PayPal.

§ 4 Personal data

The personal information you provide to Packraft Sverige is handled with respect and in accordance with the GDPR. By submitting your information you consent to us using the information collected to fulfill our commitments to you and provide the service you expect.

You can read more about how we handle your personal data on our privacy policy page.

§ 5 Shipping

We deliver world wide.

Shipping fee varies based weight, bulk, and shipping location. Heavy and bulky products pose a higher freight cost. At checkout, you can see how much shipping will cost for your order. Shipping outside of EU will naturally be more expensive.

Returns – customer is responsible for the return postage and associated costs.

§ 6 Delivery

We ship worldwide.

We use the following couriers:

DHL, Postnord, UPS, Fedex.

§ 7 Right of withdrawal, exchange or returns

You have the right to withdraw from purchase within 14 days without giving any reason. The merchandise must be in the same condition as when it was purchased.

Returns – customer is responsible for the return postage and associated costs.

§ 8 Complaints

The item you buy from us will be free from defects at delivery. If the product you recieve is defect, it should be reported to us within 14 days of your receipt of the delivery. As a consumer, you are legally entitled to a claim for up to three years of purchase, but within a reasonable time (two months) from the detected errors. Contact us at info@packraft-sverige.se and state your full name, your order / receipt number, a brief description of the reason for the complaint, a picture of the damage, if possible, as well as your contact information (phone number and email address).

§ 9 Force Majeure

We consider ourselves exempt from fulfilling our obligations in these terms in the event of changes in legislation, government action, labor disputes, fire, flood, war, terrorism, sabotage, accidents, or similar major events.

§ 10 Conditions for discount coupons

The conditions of the discount coupons, unless otherwise specified. The terms do not apply to gift cards purchased in our online store.

(1) Discount vouchers can only be used in our online store. Coupon codes can only be redeemed via the same email address that received the discount coupon. Coupons can not be transferred to third parties. Only one coupon per order may be redeemed, multiple coupons can not be combined. It is not possible to receive a cash payment of a voucher. Interest is not applied to discount coupons.

(2) Validity period and minimum order value (incl. VAT, excl. Delivery and other charges) announced in connection with the campaign.

Address

Packraft Sverige
Kärnavägen 4
58662 Linköping